SendFromChat vs Wati

Wati is one of the best-known WhatsApp Business platforms: a shared team inbox, broadcasts, chatbots and integrations, aimed at support and sales teams. SendFromChat covers the same core jobs with a different angle — it's built to be operated from an AI assistant as well as a dashboard, and priced flat instead of per seat.

At a glance

	SendFromChat	Wati
Entry price	$19/month	From about $29/month (listed plans), more for higher tiers
Per-seat fees	None	Extra users cost more on higher plans
Meta's charges	Paid to Meta directly, at cost	Check Wati's current terms
Templates, broadcasts, inbox	Yes	Yes
Chatbot flows	Yes (buttons, lists, questions, hand-off)	Yes, with a visual builder
Drip sequences	Yes	Available depending on plan
Operate from Claude / ChatGPT / Cursor (MCP)	Yes — every feature	Not as a core feature
Team inbox with assignment and roles	Basic (single workspace inbox)	Mature — assignment, teams, roles
Integrations (Shopify, CRMs…)	Via your assistant or API	Many built-in integrations
Free trial	30 days, no card	Trial available

Wati details from its public pricing pages at the time of writing; plans change, so check Wati for current offers.

Choose Wati if…

• You have a support or sales team of several agents who need assignment rules, roles and reporting in a shared inbox.
• You rely on ready-made integrations with e-commerce and CRM tools.
• You prefer a traditional dashboard workflow and don't plan to use AI assistants.

Choose SendFromChat if…

• You're a founder, developer, agency or small team and want to run WhatsApp from the assistant you already use.
• You want every feature on every plan without paying per seat.
• You care about price: $19–$49/month covers most small businesses.
• You want an MCP endpoint so your own agents and scripts can use WhatsApp too.

The difference in daily use

With a classic platform you open the dashboard, find the broadcast screen, upload a list, map columns, pick a template, and schedule. With SendFromChat you can do exactly that — or tell Claude "send the April offer to everyone in the spring list who hasn't opted out, using their first name", check the preview it shows you, and confirm.